Prime Your Practice
Fill out the form to start your order, and our team will be in touch to review and confirm the details.
From delivery to day-to-day confidence
Purchasing Heru is just the beginning. From the moment your order is confirmed, our team starts guiding you through what’s next—so your device arrives smoothly, your team is fully onboarded, and you feel supported long after launch.
Onboarding
As soon as your headset ships, your hands-on support begins. We’ll work with your IT department to ensure your network, firewall, and port access are ready before your headset goes live.
Training
During onboarding, we tailor a success plan around your workflow and goals, so adoption is intuitive and sustainable. We maintain regular check-ins to help resolve any issues quickly.
Future Updates
New features and modalities are delivered automatically to Heru Prime owners, free of charge—so you stay up to date without added work or cost.
Real Users. Real Outcomes.
Elevated Eye Care
Heru Prime is the first and only VR diagnostic platform born out of Bascom Palmer Eye Institute, the nation’s top-ranked eye hospital.